tk1971app Privacy Policy
Your personal information is very important to us. This policy describes how we collect, store, and protect your information.
1 Introduction and Scope
Purpose of This Policy
tk1971app ("we", "our", "platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. This privacy policy ("policy") explains how we collect, use, store, and where necessary share your personal information with third parties.
When you use the tk1971app website, mobile version, or any related services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.
This policy works alongside tk1971app's Terms and Conditions and Responsible Gaming Guidelines.
2 What Information We Collect
Registration and Account Information
When you create an account or log in to tk1971app, we may collect the following information:
- Full name
- Email address
- Date of birth (for age verification)
- Address and nationality
- Mobile number
- Preferred language and currency
Financial and Payment Information
During deposit and withdrawal processes, we collect the following information:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (where applicable)
- Transaction history and records
- Deposit and withdrawal amounts
We do not store full card numbers or security codes.
Gaming Activity Information
We record the following information to improve your gaming experience:
- Betting history and amounts
- Preferred games and categories
- Win and loss records
- Bonus and promotion usage information
- Session duration and frequency
Technical and Device Information
Information collected automatically to keep our services running:
- IP address and geographic location
- Browser type and version
- Operating system
- Cookies and session tokens
- Page visit logs and navigation data
- Referral source
3 How We Use Your Information
Purposes for Using Your Information
tk1971app uses your collected information for the following purposes:
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Processing bets, gaming features, and payments.
- Customer support: Assisting you through our 24/7 Bengali-language live chat and email support.
- Age and identity verification: Confirming that users are 21 years of age or older.
- Financial security: Preventing fraud, money laundering, and other illegal activities.
- Responsible gaming: Identifying signs of problematic gambling and providing necessary support.
- Marketing communications: Informing you about relevant offers and promotions, subject to your consent.
- Service improvement: Improving our platform, gaming experience, and technical performance.
- Legal obligations: Complying with applicable laws and regulations.
4 Cookies and Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small text files stored on your device. tk1971app uses the following types of cookies:
- Essential cookies: Required to maintain login sessions and security tokens.
- Functional cookies: Remember your language preference, account settings, and previous gaming preferences.
- Analytics cookies: Monitor site performance and analyze user behavior.
- Marketing cookies: To show you relevant ads and offers (only with your consent).
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some features of the site work.
5 Sharing Information with Third Parties
Who We May Share With
- Payment processors: Mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as banks, to ensure secure transactions.
- Game providers: For technical support in delivering games.
- Identity verification services: To complete the KYC process.
- Legal authorities: To comply with legal obligations or court orders.
Who We Never Share With
- Your personal information is never sold to third-party advertisers.
- It is not shared with any marketing company without your permission.
- Your financial information is not given to unnecessary third parties.
- Personal information is not disclosed on social media platforms.
6 Data Security Measures
Our Security Practices
tk1971app places the highest importance on protecting your personal and financial information. We apply industry-standard security measures:
- SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption, keeping your information completely secure in transit.
- Password hashing: Your password is never stored directly — it is hashed using strong cryptographic algorithms.
- Two-factor authentication (2FA): Two-factor authentication is available to double the security of account access.
- Firewall and cyber protection: Advanced firewall and DDoS protection systems are active.
- Regular security audits: Our systems are regularly reviewed by independent security experts.
- Data center security: Our servers are housed in high-security data centers.
- Access controls: Only authorized staff can access your information, and only on a strict need-to-know basis.
Even so, no method on the internet is 100% secure. Please keep your password private and log in only from trusted devices and networks.
7 Data Retention Period
How Long We Keep Your Information
tk1971app does not retain your information longer than necessary. The general policy is:
- Active account information: Retained for as long as the account remains open.
- Transaction records: Retained for a specified period in accordance with financial regulations.
- After account closure: Certain information may be retained for a defined period to meet applicable legal and regulatory obligations.
- Marketing data: Marketing communications will stop as soon as you withdraw your consent.
After the designated period, your information is securely deleted or anonymized.
8 Your Rights
Right to Access
You may request a copy of your personal information held by us at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time.
Right to Data Portability
You may request your information in a structured, machine-readable format.
To Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or email us at [email protected]. We will process your request as quickly as possible.
9 Protection of Minors
Policy on Users Under 21
tk1971app is strictly for users aged 21 and above. We do not knowingly collect personal information from minors.
We verify age at registration. If we discover that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
10 Policy Changes and Updates
Our Commitment Regarding Changes
tk1971app may update this privacy policy from time to time. Changes will be handled as follows:
- The "Last Updated" date at the top of this page will always be kept current.
- For significant changes, we will send a notice to your registered email address.
- Continued use of the platform after changes are made will be considered as acceptance of the updated policy.
- If you do not agree to the updated policy, you have the right to close your account.
The latest version of this policy will always be available on this page. Older versions will be provided upon request.
11 Privacy Contact
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our dedicated support team is ready to help.
24/7 Live Chat — available directly on the site
We will review your privacy-related requests with the utmost importance. Our Bengali-speaking support team is available for you seven days a week, twenty-four hours a day.
Learn more: Terms & Conditions | Responsible Gaming | FAQ